The complete customer acquisition solution
for businesses to attract high-value customers,
streamline bookings, and accelerate business growth.
With a system designed specifically for small businesses, BFA delivers results that matter: consistent bookings, high-value customers, and measurable growth.
Paid ads are unmatched for driving visibility and interest quickly, but without a complete system, they can result in unqualified leads, wasted ad spend, and frustrated teams. To attract and convert the high-quality customers you want, you need an integrated approach that goes beyond lead generation.
By managing the entire customer acquisition process, we ensure that your investment translates into actual appointments, with customers who are ready to buy.
With real-time reporting and volume-based pricing, you’re always in control, scaling customer acquisition based on clear results and tangible outcomes.
High-quality creative is pivotal to positioning your business as a clear leader. With so many businesses running ads, our high-production content shoots highlight your unique differentiators through compelling, value-driven videos that resonate with your ideal customers. We take time to understand the nuances of your business, enabling us to produce content that builds trust and drives conversions.
Not all leads are created equal. The key to successful advertising is attracting the right type of customers. Our targeting and tracking capabilities enable us to optimise campaigns based on customer who are ready to buy. Combined with custom booking portals and high-converting landing pages, we ensure every campaign drives meaningful results for your business.
Our team handles lead conversion from start to finish. We conduct in-depth discovery calls to understand customer needs, explain service options, and provide transparent information about costs, so customers are fully informed and ready to move forward.
Say goodbye to relying on referrals or random enquiries.
Our system delivers real leads from people ready to buy, so you can plan ahead and stay fully booked with confidence.
What we do:
Run campaigns to attract people who need what you do
Make it easy for them to enquire
Qualify leads upfront, so you only talk to serious prospects
Deliver those leads straight to your phone or inbox
No tech to manage. No hassle. Just results.
Partnering with us means more qualified leads, more sales, and more growth for your business.
If you’ve already got marketing in place, we’ll slot right in and make it work harder, delivering the results you’ve been missing.
We build bold, thumb-stopping campaigns designed to actually grab attention, spark clicks, and start conversations.
We design clever survey and quiz funnels, so you only speak to people who are serious about buying.
We specialise in ambitious local service and trade businesses. The ones who want to scale fast without wasting cash. You get big-agency strategy without the corporate fluff.
No jargon, no smoke and mirrors. Just clear results, explained in plain English, with the data to back it up.
We’ve got answers. Click below to see how we can build a lead system for your business.
BFA offers a complete customer acquisition solution that goes beyond what traditional agencies deliver. We manage everything – from creative strategy and video production, to lead generation, qualification, and scheduling. Our approach is centred around outcomes: we don’t just generate leads; we deliver results, ensuring that the people you engage with are qualified, informed, and ready to take action.
Our lead conversion process is tailored to your business’s unique requirements. During onboarding, we collaborate with you to define your ideal customer profile, which we then use during our qualification process to ensure every lead meets your criteria. This includes in-depth discovery calls and a comprehensive assessment of each customer’s needs, goals, and readiness to purchase. We confirm pricing, secure commitments, and ensure that every lead arrives informed, qualified, and prepared to take action.
Your only involvement is participating in content creation. We understand the challenges of managing your customer acquisition while balancing other priorities, which is why we take full ownership of the lead journey. While keeping your team informed, we handle every aspect – from lead follow-ups and conversions to appointment bookings – so you can focus on delivering your service.
Our pricing structure includes a base fee with a performance-based commission. This model directly aligns our success with yours and gives you peace of mind, knowing that we’re incentivised to continually optimise and invest more resources into your growth, rather than taking a “set-and-forget” approach.
BFA is designed for service-based businesses focused on high-value customers. We work best with clients that have an established market presence, create content regularly, and value a data-driven approach to growth. If you’re looking for more than just a lead generation service and want a performance-focused growth partner, BFA could be the perfect fit.
© 2025 Big Fat Agency | All Rights Reserved